Francesca | Slippers with Fringe Details

Yes, within Canada you can track your order. Once your order has been shipped, you will receive a tracking number via email. You can use this number to check the status of your delivery on our website or on the carrier’s website.

If you need to return or exchange an item, please contact our customer support team. They will guide you through our easy and hassle-free return process. Make sure to have your order number and details ready for a smoother experience.

NOTE: Within Canada, we offer a 30-day money-back guarantee!

Absolutely! We pride ourselves on offering only high-quality products. Each item undergoes rigorous quality checks to ensure it meets our standards before being made available to you.

To find the right size, refer to our comprehensive size guide available on each product page. The guide includes detailed measurements and tips to help you choose the best fit. If you’re still unsure, our customer support team is here to assist you.

Yes, your payments are secure. We use industry-leading encryption and security measures to protect your personal and payment information during the transaction process.